shopper service agent in the “technological know-how”/web team named lisa truly HUNG UP on me when i was talking. i’ve never ever experienced this type of weak practical experience in advance of. she was exceptionally rude before hanging up.
I know we needs to be more thorough when put our tickets online on the eleventh. I don’t know why, we created just a large mistake with flying day.
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Following this conversation, I´ve made an effort to terminate our flight (obviously I didn´t wish to fly With this plane any more), nevertheless the attendant company brusquely warned us that In the event the plane was repaired, our baggage would go Together with the plane! Even when I questioned for more of 3 periods to own my luggage. Just after +/- three several hours, Despite a whole lot of men and women scared and anxious the plane left toward Miami. As everyone while in the airplane shed the link that may take place at 21: 30h, AA knowledgeable us that we'd be reallocated in the next and past flight in the working day, at midnight. Given the lack of Room we experience in the main flight (from São Paulo), we experienced managed to book the seat 20, which there won't be any chair before us, so a little bit more Place for your legs. Which fell down because of these problems with the delay. Arriving within the airport, they created us run (the dude of AA came in a bit motor vehicle and said to everyone Hurry up Fellas, hurry up) into the plane. When we arrived at the doorway the manager explained to us that we must go separate in the airplane Which we lost the chair twenty. She advised us that she had to individual Other folks people today to to Enable an Grownup with a child. Humorous no?? What does she wished?? My six several years outdated boy flying by itself??? I just stated which i desired to fly alongside one another, it had been our very last day of holiday vacation. I even accept to get accommodated on the next flight, she just claimed, no you can fly On this a single, and once again I listened to, your luggage will go on this flight. My son recognized what was discussed and start to cry due to the fact he didn´t desired to be separated from one among us.
I just planned to claim that my encounter with this flight and American Airlines personnel was the worst I've ever experienced with the airline. The trip to LAX from TPA was Alright other than flight attendants don’t smile or act like they like their Work any longer. The visit this page return flight was a nightmare. It began after we acquired an e-mail the morning of our flight stating that we necessary to transform our seats which were previously selected. We did just that & checked in online. When we bought for the airport our boarding passes still had the outdated seats which we had to change within the luggage check in counter (once more staff weren't friendly in any way).
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi find out here mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por site visitors aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
Your buyer service representatives are under useful. Just after attempting to show up at a scheduled for months schooling seminar our flight was canceled making us unable to show up at. The only thing made available from American Airlines have been apologies and a refund of your flight.
I used to be excited to reach the three million mile level on American Airlines and to be awarded a Technique Wide update. Whilst my partner and I've a getaway vacation booked on American to Frankfort, Germany in April, I decided I wish to use our Update and also have One advice more family vacation vacation to London. This wasn't prepared, but due to upgrade we chose to have a further trip.
Bravo to American Airlines for giving the shock improve to the employees. And not cowering to your disgruntled passenger on todays La Guardia flight. Because some attendents were being cheerful and wished him a Very Merry Xmas. Genuinely ?? It’s about time we took again our greatest needs and grumpy folks just stay from the planes and hold their opinions to by themselves.
please allow me to know the standing of my refund. originally, i booked aa#2602 from san francisco to chicago on friday, april 29th.
Experienced excellent consumer service sine 1/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. Nowadays 1/19 I will resume my flight to FRA with as much as par documentation. To my surprise the ticket agent at the sign in counter ended up Totally impolite, not useful and expected me to search out my luggage which was checked in within the 17th Which I was not able to retrieve Once i was pulled off the flight on Sunday.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
getting in touch with an actual human being at AA client service is beside unachievable. The Site record a phone number, which is for cargo and that only references a Website which is no help in any way.
Please take a look at this so other travellers gained’t contain the same working experience…..I would really like a reply from you also..